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Callcentric IVR Setup
Callcentric has a built-in IVR utility that allows for practically infinite permutations of menus, auto attendant scripts, and scriptable interactive call flows using Call Treatments. The flow itself can be found here, but this page is solely to contain the sc...
Call Termination: Google Voice and Callcentric
Background Early 2022 the 833-NYC-MESH number was parked at NumberBarn until further research could be done on how to implement the number. In the meantime the Google for Nonprofits platform was used to get access to Google Voice for a preliminary IVR/auto-at...
Callcentric Inbound/Call Treatments
Call Treatments in this context are practically synonymous with Inbound Routes, which may be more commonly seen in VoIP configuration software. NYC Mesh owns two direct-inbound-dialing (DID) numbers registered with Callcentric, toll-free DID 833-NYC-MESH (1833...
Rules and Standards
As OSPF has some challenges in deployment outside of a datacenter environment, we will need to all adhere to some rules to prevent from encountering a routing problem. OSPF, unlike BGP or other protocols, may/will refuse to connect to a peer which has differen...
NYC Mesh OSPF Routing Methodology
This guide gives an overview of the OSPF methodology and topology currently deployed at NYC Mesh. If you are looking for specific configuration instructions, please refer to the OSPF Configuration Guide page. Positives and negatives OSPF is an interesting ch...
Community Room Computers
Components As part of our ongoing engagement and outreach for our fiber deployment at the Grand Street Guild, NYC Mesh hosts a Tech Hours session for all residents in the community center where users can receive tech support for their internet services and ot...